Saturday, October 22, 2011

When Opportunity Comes Calling

Interning or working a job is a grind. It’s as simple as that. Yet even when the work hours are piling up and the commutes are getting longer and longer, there are always new lessons and experiences that keep me focused. I’m sure those throughout the program would agree with this. Over the past month there are two observations that have kept me motivated as internships and classes have picked up:

1.     A job opportunity can develop at a moment’s notice simply because you make yourself available.
2.      USF graduates are in every nook and cranny of the sport world.

After nearly two classes into the program, members of Cohort 35 have earned many exciting opportunities in the sport industry. No one has stood out as much as Cohort 35 member Kristen Chambers. From day-one Kristen has brought an unbelievable amount of energy and enthusiasm to whatever task she faces. She truly fits the mold of a motivated member of the USF program. What has been unique about Kristen’s first three and a half months in the program, is the fact that she has held two jobs within the Bay Area sports market. Following a job with a local lacrosse company in San Francisco, Kristen was hired as a service rep for the Oakland Raiders ticketing department.

What makes Kristen’s story so compelling is she initially started her work with the Raiders as a Game Day Intern. This is the same internship myself and other Cohort 35 members are involved with on Sundays. So what got Kristin the gig?

“Landing my current position with the Raiders was a mixture of opportunity and eagerness,” notes Kristen. “As a Game Day Intern, I tried to make it clear that I wanted to be a part of the Raiders organization long after the internship ended. I did my best to approach every situation with energy and enthusiasm, regardless of the task at hand. I am just fortunate that while I was interning there, a full-time position became available in their Client Services Department and that my name got thrown into the mix.”
To go along with her previous experience working at Nike and the work ethic and personality she brings to the table, Kristen also did the most important job of all: make herself available. Even while working another job, Kristen found time to commute to Alameda in August in order to gain more experience with Fan Services. By showing up in the office, Kristen became more visible and showed the Raiders the many ways she could help their organization.

“There are going to be plenty of moments as an intern where you struggle to find significance in your work,” says Kristen. “My best advice is to take every opportunity made available to you and to treat it as ‘the’ moment that might take you from intern to a part of the payroll.”

Knowing Kristen’s personality and the way she conducts herself, there wasn’t a member of the cohort who was one bit surprised she nabbed a gig in the NFL.

It terms of item #2: USF connections are out in the workplace on a daily basis.  Forming connections and then building those relationships over the rest of your career in sports is the key to establishing a network of supporters and friends. It was clear to me early on that the USF program had the resources to connect me with nearly anyone associated with the sport industry. What I didn’t know is how often I would randomly meet an alum of the program.

While interning in the Olympic Sports Operations Department at the University of California, I’ve had the chance to meet a variety of USF alums while working a variety of events. This past week I helped run a fundraiser for the women’s crew program at Cal. While cleaning up the event after dinner concluded, I had the good fortune of meeting and visiting with one of Cal’s women’s crew coaches. She was a graduate of the program and we instantly began talking about specific classes and what she thought of the program. The following day I sent out an email to pursue a volunteer opportunity with the USGA. The woman I emailed was recommended to me by a fellow intern over at Cal. Though there were no opportunities available, she did note that she was a former student of the program. Both women raved of their time in the program and were excited to connect and help me in any manner they could.

Having nearly finished the month of October it is remarkable to see the growth of students that arrived to the program in July.

“For me, what this program has done is provide real life tools to make me better professionally,” reflects Kristen. “It is crazy how much you learn in such a short period of time. I am only two classes in and I feel like a totally different person.”

While change is challenging, the process of changing is at the heartbeat of the USF Sport Management Program.